Terms & Conditions

General conditions

These Terms and Conditions constitute a binding agreement between you and Small Business Online Ticket (hereinafter "Small Business", "We" or Onroad.GE) governing your use of the Company's Website/Application (hereinafter Platform) and receiving services.

By agreeing to these "Terms and Conditions", the user confirms that he wants to use the services offered by the company on the platform operated by the company under the conditions specified in this agreement.

Please read carefully the terms and conditions of service offered by Small Business

  Various entertainment/cultural/sports etc. to buy tickets to attend various national and international events. Please note that for the sale of tickets to attend any event, Onroad.GE acts as a promoter at the request/order of the event organizer.

Personal information that a small entrepreneur

  Collected information from you or third parties is processed based on your consent, in accordance with the privacy policy set out in these rules.

By ticking "I agree to the terms and conditions" in the registration form, you also agree to the privacy policy.

The user has the right to request the closure of his account at any time. The procedure for closing a user's account (profile) is determined by Appendix 1 of these Terms and Conditions (see Appendix 1 Account (Profile) Closure Procedure).

All users who want to use the company's platform are obliged to agree and follow the "terms and conditions" below, therefore, when registering on the platform and purchasing tickets, you agree to these terms and conditions of service, as well as the sharing of your personal data by Onroad.Ge to the organizer. Onroad.GE reserves the right to unilaterally make changes to the terms of service, which will be automatically posted on the company's website.

Note that the terms and conditions below may be updated at any time based on technical changes. The listed terms and conditions apply only to tickets sold by Irakli Chafichadze.

Before placing the Onroad.GE ticket for sale, a small entrepreneur

A service agreement/contract is signed between the organization and the organizer, which declares consent to the service offered by Onroad.GE.

Definition of Terms

The terms and definitions used in this Agreement have the meanings set forth below, unless the context clearly indicates otherwise:

Small Entrepreneurs

/Onroad/us/our - small entrepreneur "Irakli Chafichadze" (S/C 01030036965; company address: 3 Abashidze St., Tbilisi). Small Entrepreneurs

, which allows any applicant/user to purchase tickets/passes for attending cultural, entertainment, sports or other events planned by various organizers 24 hours a day, at any time, through the site or mobile application.

Event - any cultural, entertainment, sports or other type of event posted on Onroad.ge.

Organizer - a natural person or a small entrepreneur

, which uses Onroad.ge services (website, physical box office and mobile application) to sell tickets to attend the event.

User - a natural person who purchases tickets for an event planned by the organizer, considers taking advantage of the offer or uses the offer through the site, physical box office or mobile application. The user is obliged to carefully familiarize himself with the terms and conditions of the site before purchasing tickets, which will apply even after the purchase is completed.

Website - means the website owned/used by the company: Onroad.GE.

Terms of Use - means these Terms, together with any other terms and/or conditions that these Terms of Use, by appropriate reference, are deemed to be part of these Terms and that govern the user's access to and use of the Platform, including those related to any content, features and products that Offered on or through the Website/Application;

Platform - a platform operated by the company, which includes without any limitation the company's website, application and/or all other available alternative channels and related services, including any kind of communication made by the company to users regarding the services offered;

Service fee - fee for services provided by the company to the user (ticket generation, SMS and email notification service, etc.)

Transaction fee - a fee determined by the bank or other payment companies during any financial transaction. (purchase of tickets, refund, etc.)

Where the context allows, the singular accRare words mean plural and vice versa.

1. Communication

To fix any issue, you can contact the company's customer service center, Onroad.GE e-mail or small entrepreneur

on the official Facebook page, by sending an electronic message (11:00-19:00).

2. Duration and termination of the agreement

2.1. This Agreement shall come into effect upon the User's acceptance of these Terms and Conditions and shall remain in effect until the User's registration/account (profile) is cancelled.

2.2. The agreement can be terminated in the cases provided by the legislation of Georgia and/or this agreement or at the initiative of the user at any time.

2.3. The User terminates the Agreement by sending a prior written notice to the Company. The user is obliged to fully pay the debt to the company and the seller (if any) no later than 5 (five) calendar days after sending the written notice to the company about the termination of this agreement.

4. Transitional provisions

4.1. By agreeing to the terms and conditions, you agree to receive informational and promotional emails to your specified email address.

4.2. The headings mentioned in these Terms are used only for convenience and do not affect the definition and interpretation of the Terms;

4.3. Small Entrepreneurs

  is entitled, in the presence of a proper basis and/or for a legitimate purpose, to request the customer, and in case of such a request, the customer is obliged to the small entrepreneur

s to provide any additional information and also to present relevant supporting documents, which the small entrepreneur

  required or defined by the legislation of Georgia;

4.4. Small Entrepreneurs

  reserves the right to unilaterally suspend or terminate a person's registration or authorization on the website, if he considers that he is acting incorrectly, in violation of these terms and conditions or Georgian legislation;

4.5. Small Entrepreneurs

  The user has the right to terminate or suspend access to the user's account, delete his application or user's account (profile) in such a case, if the user violates the rules defined by these terms and conditions or the applicable legislation of Georgia. In the case of the mentioned. In exercising the said right, a small entrepreneur

  is released from all kinds of responsibility.

4.6. Small Entrepreneurs

  shall not be liable for temporary interruptions or interruptions in the operation of the website, although it takes all measures to avoid such interruptions.

4.7. Small Entrepreneurs

has the right to create, receive, store any document in the form of a material and/or electronic document, make changes or corrections in the data, issue (issue) any document and/or information that may have legal consequences, as well as use the electronic document circulation system, unified automatic management Means, electronic signature, electronic and/or technical signature. An electronic document and its printout have the same legal force as a physical document. An electronic signature on a document, as well as a signature by electronic and/or technical means, is considered to have the same legal force as a personal signature on a material document.

4.8. If any clause or part of these terms and conditions is revoked, invalidated or terminated for any reason, the said clause or part thereof will no longer apply, which will not affect the validity of the remaining clauses of the terms and conditions;

Appendix 1

Account (profile) closing procedure

You (the user) are entitled at any time to request the closure of your account (profile) and deletion of data on the company's platform from the user's registered e-mail address to the company's e-mail address Support@Onroad.ge.

Before requesting to close your account (profile), make sure that all your obligations have been fulfilled and that you have no current debt or obligation to the seller/company.

Within 10 working days of registering your request, we will fulfill your request - close your account and delete your data.

Regulation of personal data on a closed account

The right to delete your personal data is determined by the current law of Georgia on personal data protection.

Small Entrepreneurs

  Deletes your personal data using methods such as encryption and pseudonymization. For your part, you should clear the cache, cookies, and history of each browser you used to access your company account. If you have downloaded the company's app on any of your devices, you must uninstall it.

You will receive a notification from the company about closing the account (profile).

Exceptional cases of account (profile) closure and deletion of personal data.

We cannot close or delete your account (profile) / data if:

- You areThe current obligation/debt to the company/seller is fixed;

- Account-related data is required for the purpose of detecting/preventing/mitigating or investigating fraudulent or illegal activities;

- Account-related data is required for us to comply with relevant laws and regulations;

- Data related to the account is needed to respond to complaints and find ways to resolve them;

- there is an order/decree/decision from the relevant authorized body to maintain/store data related to the account;

If we are unable to delete your data for any reason, it will be retained in accordance with our Privacy Policy.

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Pledge to protect personal data privacy

We promise that:

- We will take care of the security and protection of your personal data;

- We will not use your data improperly;

- Upon your request, but no later than within 10 days of the request, we will provide you with complete and comprehensive information regarding the processing of your personal data.

How does the law protect you?

Similar to the promise of protection of personal data confidentiality, the said data is protected by the Georgian Law on Personal Data Protection.

According to the law, you have the right to request information about the processing of your data. You have the right to receive the following information:

- which data is processed about you;

- purpose of data processing;

- legal basis for data processing;

- how your data was collected;

- to whom your data was transferred;

- Basis and purpose of providing data.

You can request a copy of the information we process.

In accordance with the law, you have the right to request the correction, update, addition, blocking, deletion or destruction of your personal data if it is incomplete, inaccurate, not up-to-date or if it was collected and processed against the law. You also have the right to request the termination of the processing of your data for direct marketing purposes. We operate in accordance with the laws of Georgia, which may prevent us from immediately deleting your personal data. Such obligations may arise from tax laws, consumer protection laws and other relevant laws.

Obligation to provide the mentioned information to you small entrepreneur

s origin at your request. We have the right to use personal data if we have your consent, a specific contractual and/or legal basis for this.

Small Entrepreneurs

has a lawful basis for processing your information. Your personal information is processed for a specific purpose, which implies the existence of a business-related and/or commercial purpose. It is important that even in this case, the processing of information by the company is not directed against your interests.

Activities on the Platform

When you engage in any activity through our website/platform/application, we may ask you to provide certain personal information about yourself. Such activities include:

- creating a user profile (account);

- Ordering a product or service with us or our partners;

- sending information and/or posting any information on the discussion page;

- participation in contests, surveys sponsored by us or our partners;

- posting a comment, sharing your opinion for us or our partners;

- request information on our services;

- sending an application for employment with us;

- Registering for special offers presented by third parties through our website/application, etc. activities.

Type of information collected and its use

We collect the following types of information about our users:

Identification (personal) information

Identification (personal) information is information through which a specific user can be identified. It is not mandatory for you to participate in the activities on the platform. However, if you choose to engage in these activities, we may ask you to provide the following personal (personal) information about you:

- Your name and surname;

- e-mail address;

- telephone number;

- personal number;

- address;

- gender;

- date of birth;

- Other additional voluntarily filled information about you.

When you order products or services, we may also ask you to provide your credit card number, expiration date, authentication code, or other information. The latter is not stored on our website, as the payment is made on the security server of our partner bank. Therefore, we do not have access to your credit card information (except barthe first six and last four digits of the ten type and validity identifier). Depending on the type of activity you engage in, providing some information will be mandatory and some will be voluntary. If you do not submit the required information for a particular activity, you will not be able to participate in that activity.


We use cookies and monitor the behavior of users on our website to ensure that we offer the best experience while on our website and to be able to constantly improve the quality of service.

On our website, we collect information about cookies, users' navigation and behavior on the website, namely:

- IP address, device type, operating system, screen resolution, browser (type and other technical characteristics) from which the website is accessed;

- we collect information about the pages opened on our website, the duration of the session and various parameters of the session;

- Information about the actions that took place on our website: filling out forms, using interactive elements of the website, etc.

- The process, time and form of filling in the fields on the website

Before starting to use the website, you have the opportunity to accept the notification about cookies and the observation of user behavior by clicking on the "Agree" button. In the event that you do not agree to the "Cookie Policy", although you continue to use the website, this action will still be considered as your consent to the above-mentioned policy.

If you want to restrict cookies or block them on our website, you can do so by changing your browser settings. However, please note that some services we offer will not function if you block or delete cookie files. which may result in the inability to receive our service.

See detailed information on cookie files here.

We and/or third party service providers and advertisers authorized by us may automatically receive the above information when you use our website. This is done through such electronic mechanisms as "Cookies", "Web Beacons", "Pixel Tags".

Automated decision making and profiling

For automated decision-making, including profiling, we sometimes use personal data that we have, or have the right to collect from other entities based on law, a contract with you, or the consent you have given us. This helps us ensure that our decisions are quick, fair and effective. Automated decisions may affect the products and services we offer/offer now or in the future. If there is no above-mentioned basis (legal, contractual, consent), you have the right not to be subject to decisions based solely on automated processing, including profiling, which has a significant legal, financial or other impact on you.

We make the following automated decisions:

- the price

We may make pricing decisions for some products and services based on information available to us.

- Tailoring products and services to customer needs

We divide consumers into relevant groups, which we call consumer segments. We use these groups to study the needs of our customers and, as a result, make decisions that will be useful and convenient for you. This helps us create products and services for different customer segments and manage relationships with them.

- Fraud detection

We use your personal information to determine whether your accounts/profile may be used for fraud or money laundering. We may detect that your account/profile is being misused. If we detect a risk of fraud, we reserve the right to suspend the transactions/operations of suspicious accounts/profiles for your safety or restrict/terminate their access/cancel the respective service.

- Other

To offer and deliver the Company's services.

Groups of personal information

We group your personal information as follows:


Detailed information about the products and services we provide to you


Data about your location, which may be a small business

m to be obtained with the help of your mobile phone, from the address of connecting the computer to the Internet or from the location of the object where you carry out operations.


Detailed information about how you use our products and services.


Information about the devices and technology you use.


Information that a small entrepreneur

  obtains e-mails and/or any other saBy means of communication between you and us, as well as between you and our partner(s)* regarding the services of the Small Entrepreneur "Online Tender" platform.


Information about your payments and balance on the Platform.

documentary data

Information about you reflected in various format documents and their copies. Such documents include your passport and identity card.

Recording of the right cameras

An audio/video recording that a small entrepreneur

  Receives from the moment you present the ticket to the event.

What we use your personal information for and our purpose:

- to communicate with you;

- to develop and implement effective marketing activities tailored to you;

- to meet your requirements, to identify products and services of interest to you and to provide you with this information;

- to study how users use our products and services and to evaluate the effectiveness of marketing or other activities;

- to receive advice or recommendations regarding our products and services;

- to develop/manage our platform, brands, products and services and produce statistics;

- to provide our products and services;

- to make and manage user payments;

- to detect, prevent and report financial crimes;

- to manage our and our customers' risks;

- to comply with laws and regulations relevant to us;

- to find ways to respond and resolve complaints;

- to exercise assigned rights and obligations;

- for the protection of website users and prevention of fraudulent activities;

- to prevent money laundering, financing of terrorism and other criminal activities;

- to adapt the website and its components according to the user's needs;

- to inform partner(s) about your needs and wishes;

Our goal:

- To inform the partner(s) about your needs and wishes in order to develop products and services;

- definition of customer focus groups for new product or service offering;

- Effective performance of our legal duties and contractual obligations;

- Ensuring compliance with relevant regulations for us;

- Conducting research for the development of products and services.